Welcome to Our Reviews Page
At Loar Service Company, Inc., we place immense value on the feedback we receive from our clients. Our reviews page is dedicated to sharing the experiences and sentiments of those who have chosen us for their HVAC needs.
The one answering the phones (Shasity?) was so responsive and get me up to date with when the technician was going to arrive. She was also very friendly and professional. The technician arrived (TJ). He was responsive, professional and did quality work! Got the problem resolved in a timely manner! I really appreciated him taking the time to explain things to me as well! Price of the repair was a fair price. Overall excellent company for my first experience, and I plan to keep using them if I need and HVAC work!
The company really came through for me. I had a leak in pne or rental homes but for two days i called around and no one would come and work in that area. But this company was wonderful and and quick to come repair the problem in under 12 hours and i was impressed with the timing. The lady i spoke to when i made the call was very nice and professional. I feel they deserve my business from now on and believe you will find them Officiant and courteous as i did.
My home AC stopped cooling late one night. The very next morning, I was in contact with their friendly office staff and they had me an appointment time window set for that very same day. Office staff updated me on exact time tech would arrive. Tech showed up a few minutes before set time. The tech was very professional and knew exactly what he was doing. He had our AC back up and cooling in no time! Now I'm having to adjust the temp because it's cooling so good now!
Commitment to Excellence
Our commitment to excellence in every project we undertake is a cornerstone of our business philosophy. This dedication is reflected in the quality of our work, the professionalism of our team, and the enduring relationships we build with our clients. The feedback we receive plays a crucial role in helping us maintain and improve our standards, ensuring that we continue to meet and exceed the expectations of those we serve.
The Value of Client Feedback
Client feedback is invaluable to us, as it provides insight into what we are doing well and where we can make improvements. It is a guiding light that helps us refine our services, adopt new technologies, and enhance our customer service. Our reviews page, while not displaying specific testimonials, stands as a testament to the open and honest communication we encourage with our clients.
Continuous Improvement
At Loar Service Company, Inc., we see each review as an opportunity for growth and development. Continuous improvement is a key aspect of our business strategy, driven by our desire to offer the best possible HVAC services to our community. We take to heart the feedback provided by our clients, using it as a foundation to build upon and a means to challenge ourselves to achieve greater heights.
We are proud of the reputation we have built over the 35-plus years we’ve helped our neighborhood and remain committed to upholding the high standards that our clients have come to expect. Our reviews page symbolizes our dedication to transparency, accountability, and ongoing enhancement of our services.